General Availability (GA) — Subscription Update v2

^{Major Upgrade}

Subscription Update v2, previously announced in Release 673, is now Generally Available (GA) — fully supported, production-ready, and the recommended path forward for all subscription update workflows.

New features in this release

The following capabilities are newly released as part of the GA announcement:

Feature	Availability
Subscription Custom Attributes	Self-Serve + Assisted Sales
Multi-Subscription Updates	Self-Serve*
Adobe Multi-Tier Display	Self-Serve + Assisted Sales
Enhanced Quantity Entry UX	Self-Serve
NCE Full & Partial Upgrades	Self-Serve + Assisted Sales

* Multi-subscription self-serve updates require the new Subscription Management Experience to be enabled.

Customer impact

Partners and channels benefit from a modernized subscription update experience with broader feature support, including:

• Custom attributes in self-serve and assisted sales flows
• Multi-subscription updates in a single self-serve transaction
• Improved Adobe multi-tier product display
• NCE full and partial upgrade support
• Streamlined quantity entry UX in self-serve flows

⚠️ Deprecation notice: Subscription Update v1 will be deprecated by the end of 2026. All partners and channels should plan their migration to v2 accordingly.

Changes in the UI

The self-serve subscription update flow has been updated with the following improvements:

• Enhanced quantity entry experience with improved input validation
• Support for custom attributes within the update flow
• Multi-subscription update capabilities in a single session
• Correct display of Adobe multi-tier products in the update flow

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

Contact your AppDirect technical representative to enable the settings.

Documentation

Documentation will be updated with the release.